FLOW EZY FILTERS SALES AND RETURN POLICY

PRICING

All prices are FOB Ann Arbor, MI. All pricing subject to change without notice.

QUOTES

All items not listed in current price lists are subject to quote. All quotes are net cost and are FOB Ann Arbor, MI. Unless otherwise stated all quotes are good for 60 days. Blanket quotes are handled on an individual basis.

DISCREPANCIES IN SHIPMENTS

Errors in shipment must be brought to the attention of Flow Ezy Filters within 30 days of receipt of goods.

PAYMENTS

Standard term of payment is net 30 days from date of invoice. All past due accounts are subject to 1 1/2% per month on the unpaid balance. Credit hold may take place at 45 days. International accounts may be considered prepay accounts.

ADDITIONAL CHARGES

If an order is submitted, and according to UPS there is a discrepancy with the delivery address (ie: city, state, or zip code is incorrect, etc), an additional charge may apply.

GENERAL

All clerical errors are subject to correction.

MINIMUM ORDER REQUIREMENT

There are no minimum order requirements on Flow Ezy standard products. New distributors, however, have a $75.00 minimum order requirement to set up an account.

TIME DEFINITE RUSH ORDERS (UPS Red, UPS Blue)

Orders must be received no later than 2:00 p.m. Eastern Time in order to be shipped same day. Some exclusions may apply.

SHIPMENTS VIA THE U.S. POSTAL SERVICE OR FEDERAL EXPRESS

Flow Ezy will not ship via the U.S. Postal Service or Federal Express

LATE SHIPMENTS

Flow Ezy must be contacted within 10 days of delivery to receive any credit on a late shipment beyond the carrier’s guaranteed transit times.

Flow Ezy must be contacted within 10 days of delivery to receive any credit on a late shipment beyond the carrier’s guaranteed transit times.

Special orders may require partial or complete prepayment before beginning production.

CANCELLATIONS

Special orders for elements that are built to the customer's specifications cannot be canceled, if the order is in production, without cancellation charges.

ADDITION OF ITEMS TO EXISTING ORDERS

Additional items cannot be added to purchase orders that have already been entered into our system and have not been shipped.

RETURNS

  • No goods may be returned without prior authorization and an RGA number given by Flow Ezy Filters, Inc.
  • Shipping discrepancies must be brought to the attention of Flow Ezy Filters within 20 days of receipt of goods.
  • Shipping discrepancies must be brought to the attention of Flow Ezy Filters within 20 days of receipt of goods.
  • All authorized returns must be in the original packing in the original condition and shipped freight prepaid.
  • Flow Ezy Filters, Inc. reserves the right to issue credit for returned goods upon inspection of the same.
  • Original purchase order, invoice number, and invoice date of the product being returned must be given to Flow Ezy Filters before a Returned Goods Authorization (RGA) number will be given.
  • No product may be returned beyond 6 months from the date of shipping.
  • Restocking fee may apply.
  • When returning multiple parts, they must be returned from one location in one shipment.